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Understanding Organisational Knowledge-Based Value Creation Dynamics: A Systems Thinking Approach

In: Business Performance Measurement and Management

Author

Listed:
  • Francesco Sole

    (Center for Value Management, DAPIT, University of Basilicata)

  • Daniela Carlucci

    (Center for Value Management, DAPIT, University of Basilicata)

  • Giovanni Schiuma

    (Center for Value Management, DAPIT, University of Basilicata
    Cranfield School of Management)

Abstract

In the modern knowledge economy knowledge assets play a pivotal role in companies’ value creation. Despite that, there is still a lack of approaches suitable to disentangle and assess how these assets take part in value creation. This represents a critical issue to face in order to make managers able to take better informed management decisions with regard to knowledge assets allocation and management This paper describes a model for analyzing how knowledge assets, properly managed, create value over time. The proposed model is grounded on principles underpinning the Systems Thinking approach and strategy maps. The paper presents a practical application of the model.

Suggested Citation

  • Francesco Sole & Daniela Carlucci & Giovanni Schiuma, 2010. "Understanding Organisational Knowledge-Based Value Creation Dynamics: A Systems Thinking Approach," Springer Books, in: Paolo Taticchi (ed.), Business Performance Measurement and Management, chapter 0, pages 327-341, Springer.
  • Handle: RePEc:spr:sprchp:978-3-642-04800-5_21
    DOI: 10.1007/978-3-642-04800-5_21
    as

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