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The Individualised Approach to Relationships

In: The Relationship Marketer

Author

Listed:
  • Søren Hougaard
  • Mogens Bjerre

Abstract

Within the strategy literature, we find a number of typologies that focus on how firms should react to the outer environment.73 There have traditionally been two different foundations for these typologies: one has been based on theoretical arguments leading to e.g. the model of Competitive Advantages,74 and the other has been based on empirical studies aiming at describing what has been observed.

Suggested Citation

  • Søren Hougaard & Mogens Bjerre, 2009. "The Individualised Approach to Relationships," Springer Books, in: The Relationship Marketer, edition 0, chapter 8, pages 155-169, Springer.
  • Handle: RePEc:spr:sprchp:978-3-642-03243-1_8
    DOI: 10.1007/978-3-642-03243-1_8
    as

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