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Access Services

In: Enterprise Knowledge Infrastructures

Author

Listed:
  • Ronald Maier

    (University of Innsbruck)

  • Thomas Hädrich

    (Open Text)

  • René Peinl

    (IPI GmbH)

Abstract

The knowledge services discussed in the previous chapter should not be Overview isolated from other applications a knowledge worker uses. On the one hand, users want access to them from within their usual work environment and they want access any time and any place. Therefore, mobile access and desktop-integrated access play an important role for utilization and user acceptance of EKIs. On the other hand, there are some demands imposed by the need to run these infrastructures cost-effectively.

Suggested Citation

  • Ronald Maier & Thomas Hädrich & René Peinl, 2009. "Access Services," Springer Books, in: Enterprise Knowledge Infrastructures, chapter 5, pages 1-42, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-89768-2_5
    DOI: 10.1007/978-3-540-89768-2_5
    as

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