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Electronic Intermediaries in Smart Business Networks

In: The Network Experience

Author

Listed:
  • Amit Basu

    (Southern Methodist University)

  • Steve Muylle

    (Vlerick Leuven Gent Management School)

Abstract

This paper examines the role of an Electronic Intermediary (EIM) in coordinating business processes in a Smart Business Network (SBN). A conceptual model is presented that links EIM business model, EIM evolutionary context, and EIM service scope to business performance, and generates insight into the coordination role of the EIM. The model is illustrated through its application to a set of EIMs in various geographies, across a two-year time frame. Also, the coordination role of an EIM is considered within its broader governance context.

Suggested Citation

  • Amit Basu & Steve Muylle, 2009. "Electronic Intermediaries in Smart Business Networks," Springer Books, in: The Network Experience, chapter 21, pages 337-346, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-85582-8_21
    DOI: 10.1007/978-3-540-85582-8_21
    as

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