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Business Process Excellence at Royal KPN

In: AGILITY by ARIS Business Process Management

Author

Listed:
  • Eric Kramer

    (Royal KPN)

  • Eric Roovers

    (Royal KPN)

Abstract

Summary KPN is strongly committed to continue leading the market with quality services, top products, and excellent operational performance. Outstanding Process Management is imperative to our success. This article describes how we enable business success by employing solid solutions for the process life cycle using the ARIS Platform.

Suggested Citation

  • Eric Kramer & Eric Roovers, 2006. "Business Process Excellence at Royal KPN," Springer Books, in: August-Wilhelm Scheer & Helmut Kruppke & Wolfram Jost & Herbert Kindermann (ed.), AGILITY by ARIS Business Process Management, pages 53-70, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-33528-3_6
    DOI: 10.1007/3-540-33528-5_6
    as

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