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Closed Control Cycle for Business Process Management on the Credit Suisse Securities Platform

In: AGILITY by ARIS Business Process Management

Author

Listed:
  • Dirk Kogelschatz

    (Credit Suisse)

  • Patrik Wyss

    (Credit Suisse)

  • Markus Bucher

    (Credit Suisse)

  • Sandra Seifert

    (Credit Suisse)

Abstract

Summary Credit Suisse, a global financial services provider, is currently reengineering its securities platform. For this purpose, the individual applications are transferred into a process- and service-oriented IT architecture. It is noteworthy that the process models developed in a team-effort by Business and IT are being employed directly for process-driven order processing. The ‘Auftragsmanager’ (order manager), developed within Credit Suisse, carries out the actual controlling and monitoring tasks. Implementing the ARIS Process Performance Manager (ARIS PPM) completes the Business Process Management control cycle. Our motivation for re-engineering is our conviction that efficient Process Management relies on transparent processes throughout the entire Process Management control cycle, including design, the straightforward execution by IT systems, and analysis and optimization. Alongside the account of the conceptual and technical implementation of the control cycle, the benefits for operations will be illustrated in a case study on stock market transaction processing

Suggested Citation

  • Dirk Kogelschatz & Patrik Wyss & Markus Bucher & Sandra Seifert, 2006. "Closed Control Cycle for Business Process Management on the Credit Suisse Securities Platform," Springer Books, in: August-Wilhelm Scheer & Helmut Kruppke & Wolfram Jost & Herbert Kindermann (ed.), AGILITY by ARIS Business Process Management, pages 251-268, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-33528-3_22
    DOI: 10.1007/3-540-33528-5_22
    as

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