IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-540-33247-3_41.html
   My bibliography  Save this book chapter

Creating Competitive Advantage: The Sustainable Value Model

In: Management Models for Corporate Social Responsibility

Author

Listed:
  • Chris Laszlo

    (Sustainable Value Partners, Inc.)

  • Dave Sherman

    (Sustainable Value Partners, Inc.)

  • John Whalen

    (Sustainable Value Partners, Inc.)

Abstract

41.5 Conclusion Until the 1980s most companies believed higher quality meant higher costs. Japanese players demonstrated that it was possible to achieve higher quality and lower costs simultaneously. Today companies across a range of industries are finding that they can achieve high quality, fast speed to market, high customer service and low cost all at the same time. The leaders of tomorrow will demonstrate the same thing about stakeholder and shareholder value. Integrating the full range of stakeholders into strategic and operational decisionmaking will become best practice. Today, courageous business leaders can already create competitive advantage by understanding their key stakeholders’ interests, anticipating societal expectations and using the insight, skills and relationships developed through this process to design new products and services, shape new markets, develop new business models, and ultimately reshape the business context itself to one that supports the creation of truly sustainable value.

Suggested Citation

  • Chris Laszlo & Dave Sherman & John Whalen, 2006. "Creating Competitive Advantage: The Sustainable Value Model," Springer Books, in: Jan Jonker & Marco Witte (ed.), Management Models for Corporate Social Responsibility, chapter 41, pages 336-343, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-33247-3_41
    DOI: 10.1007/3-540-33247-2_41
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-540-33247-3_41. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.