IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-540-30787-7_10.html
   My bibliography  Save this book chapter

Closing the Cycle — Measuring, Analyzing and Improving Processes, Performance and Workflows in the Insurance Sector

In: Corporate Performance Management

Author

Listed:
  • Herbert Oberländer

    (IDS Scheer AG)

  • Frank Ossig

    (IDS Scheer AG)

  • Michael Linke

    (IDS Scheer AG)

Abstract

Summary Since the opening of the markets in the late 1990s, insurance companies have had to contend with global competition in which the abstract value “insurance protection” is the tradable commodity. Accordingly, optimizing organizational and IT processes and structures in this very conservative industry has now taken on greater priority, a very demanding task due to the highly sensitive data involved. With ARIS Process Performance Manager, a tool is available that enables reorganization and efficiency improvements, e.g. in application processing, to be measured and visualized for the first time. In several pan-European projects, it has led to a significant reduction in throughput times.

Suggested Citation

  • Herbert Oberländer & Frank Ossig & Michael Linke, 2006. "Closing the Cycle — Measuring, Analyzing and Improving Processes, Performance and Workflows in the Insurance Sector," Springer Books, in: Corporate Performance Management, pages 153-159, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-30787-7_10
    DOI: 10.1007/3-540-30787-7_10
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-540-30787-7_10. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.