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Business Intelligence 2.0

In: Business Intelligence for New-Generation Managers

Author

Listed:
  • Sebastian Behrendt

    (Bundeswehr University)

  • Alexander Richter

    (University of Zurich)

Abstract

The increasing use of enterprise social networks (ESN) generates vast amounts of data, giving researchers and managerial decision makers unprecedented opportunities for analysis. However, more transparency about the available data dimensions and how these can be combined is needed to yield accurate insights into the multi-facetted phenomenon of ESN use. In order to address this issue, we present a framework of available data dimensions and describe possible methods and insights as well as opportunities and limitations of each data dimension. We then adopt this framework exemplary to comprehensively analyze an empirical ESN case.

Suggested Citation

  • Sebastian Behrendt & Alexander Richter, 2015. "Business Intelligence 2.0," Springer Books, in: Jörg H. Mayer & Reiner Quick (ed.), Business Intelligence for New-Generation Managers, edition 127, pages 97-111, Springer.
    • Handle: RePEc:spr:sprchp:978-3-319-15696-5_8
    DOI: 10.1007/978-3-319-15696-5_8
    as

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