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Creating a Reasonable Basis for Evaluation: A Cybernetic Approach for the Development of a Methodology to Identify the Value Proposition of Enterprise IT

In: Automation, Communication and Cybernetics in Science and Engineering 2013/2014

Author

Listed:
  • Philipp Wolters

    (RWTH Aachen University, IMA/ZLW & IfU)

  • Katharina Tarnacki

    (RWTH Aachen University, IMA/ZLW & IfU)

  • Eckart Hauck

    (RWTH Aachen University, IMA/ZLW & IfU)

  • Sabina Jeschke

    (RWTH Aachen University, IMA/ZLW & IfU)

Abstract

The concept of value creation is essential for the analysis of human decision-making. Basically, whatever we do is based on subconscious decision processes, which are based on available information. If there are inadequate or insufficient information it is hard to decide what to do and a mandatory decision is mostly more a game of luck. Based on a cybernetic structural model of value creation a methodology is proposed to overcome the problem of insufficient information in a decision process. The approach is motivated by the problem of identifying the value proposition of Enterprise IT in order to make an investment decision.

Suggested Citation

  • Philipp Wolters & Katharina Tarnacki & Eckart Hauck & Sabina Jeschke, 2014. "Creating a Reasonable Basis for Evaluation: A Cybernetic Approach for the Development of a Methodology to Identify the Value Proposition of Enterprise IT," Springer Books, in: Sabina Jeschke & Ingrid Isenhardt & Frank Hees & Klaus Henning (ed.), Automation, Communication and Cybernetics in Science and Engineering 2013/2014, edition 127, pages 803-813, Springer.
    • Handle: RePEc:spr:sprchp:978-3-319-08816-7_63
    DOI: 10.1007/978-3-319-08816-7_63
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