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Implementing Multiple Management Systems: Is It Sustainable?

In: Action-Based Quality Management

Author

Listed:
  • Merce Bernardo

    (Universitat de Barcelona)

  • Alexandra Simon

    (Universitat Autònoma de Barcelona)

Abstract

The aim of this paper is to analyze, through a literature review, the implementation of several management systems (MSs) and their sustainable management. Three main scenarios and their outcomes are analyzed. In the first, organizations implement management systems but do not certify them, explaining the decertification phenomenon. In the second, organizations implement management systems and certify them. Organizations in the above scenarios contribute to the MSs diffusion phenomenon. In the third, organizations may or may not implement additional management systems, but they do internalize their requirements. Organizations in this scenario may decide to improve their efficiency by using the requirements of the standards for their internal benefits regardless of their certification or even to manage their MSs by implementing an integrated management system. Both internal and external motivations to implement and manage these MSs will also be analyzed, as will the correlations among them and each scenario. Due to the strong impact of ISO 9001 and ISO 14001 on organizations worldwide, the existing literature has focused on the implementation of these MS standards. Therefore, the analysis presented in this chapter will primarily consider these standards, although some attention will be paid to other MSs. The main contribution of this study is the presentation of three possible scenarios that standardization bodies, organizations and academia should consider for the future study of MSs.

Suggested Citation

  • Merce Bernardo & Alexandra Simon, 2014. "Implementing Multiple Management Systems: Is It Sustainable?," Springer Books, in: Marta Peris-Ortiz & José Álvarez-García (ed.), Action-Based Quality Management, edition 127, chapter 0, pages 115-125, Springer.
  • Handle: RePEc:spr:sprchp:978-3-319-06453-6_9
    DOI: 10.1007/978-3-319-06453-6_9
    as

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