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Mediating between Man and Machine

In: Conversations About Challenges in Computing

Author

Listed:
  • Aslak Tveito

    (Simula Research Laboratory)

  • Are Magnus Bruaset

    (Simula Research Laboratory)

Abstract

People are illogical. They say they want one thing when they really want another. Or they say they want one thing when they need another. And often, especially in the context of privacy, they can’t actually verbalize what they want. They simply know it when they have it. Computer programs, on the other hand, are inherently logical. They are (at least traditionally) based on concepts of Boolean logic. If condition A holds, the program takes action B. If not, then it takes action C. A program typically does not take into account variables that it is not told to take into account: what the weather is like today, what mood the user is in, where the user is physically located. Mediating between these two worlds is Bashar Nuseibeh’s specialty. As one of the early researchers in the field of requirements engineering, he has found ingenious ways to tease out the ‘voice of the customer’, something that is often hard to do and cannot always be done by simply asking questions.

Suggested Citation

  • Aslak Tveito & Are Magnus Bruaset, 2013. "Mediating between Man and Machine," Springer Books, in: Are Magnus Bruaset & Aslak Tveito (ed.), Conversations About Challenges in Computing, edition 127, chapter 12, pages 93-100, Springer.
    • Handle: RePEc:spr:sprchp:978-3-319-00209-5_12
    DOI: 10.1007/978-3-319-00209-5_12
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