The Effect of Religion on the Formation of Organizational Social Capital and Organizational Trust in Family Business Managers

Social capital, which is researched by different disciplines and is one of the important study subjects, comprises mutual relations, values, norms, traditions, behavioral patterns, and trust that societies have. Organizational social capital examines social capital within the scope of organizations and investigates trust and relationship ties within the organization. Organizational trust is an important sub-dimension of organizational capital that affects the relationships within the organization, and accordingly, its success. Although it is important to eliminate both intra-organizational and extra-organizational uncertainties in the formation of organizational trust, the demographic characteristics of managers are also influential. The aim of this study is to investigate the effect of the religion in which managers believe on the formation of organizational social capital and organizational trust. The research was conducted using the qualitative method. In this context, 13 family business managers in Konya province were interviewed, and the data obtained were analyzed using the Maxqda 24 analysis program. According to the results of the study, the religious view held by the family business manager has a positive effect on employee trust.