Navigating the Future: Insights and Adaptations in Organisational Landscape

The future of work is characterised by a shift towards hybrid and remote models, where the organisational dynamics is being more and more influenced by technology, social capital and the necessity for an adaptive leadership style in the IT&C sector. This chapter explores the way in which the future of work, marked by the widespread adoption of remote workremote work and digital transformations, influences organisational social capital (OSC) and involves a profound rethinking of managerial practices. Given the increased mobility, the need for flexibility and diversification of employee expectations, organisations are called to adapt sustainable and innovative strategies for cohesion, retention and collaboration. Among the identified challenges we note a reduced number of informal interactions, a decrease in the sense of belonging and communication difficulties in the virtual environment. As an answer, there are managerial recommendations proposed, which are concentrated on the development of an empathic and results-oriented leadership style, the promotion of an organisational culture adapted to hybrid work, the encouragement of authentic interactions and the valorisation of human relations in a digital context. Therefore, this chapter underlines the importance of a balance between technology and human interaction in order to support social and organisational changes and to create a sustainable work climate in the post-pandemic era.