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Design Thinking and Co-Creation in Integrated Care

In: Handbook of Integrated Care

Author

Listed:
  • Eva Turk

    (University of Applied Sciences St. Pölten
    University South-Eastern Norway
    University of Maribor)

  • Viola Wontor

    (Pfizer, Inc)

  • Shimon Yoshida

    (Pfizer, Inc)

  • Janne Herhold Dugstad

    (University South-Eastern Norway)

  • Peter Julius

    (Public Intelligence)

  • Martin Hannibal

    (University of Southern Denmark)

  • Yuri Quintana

    (Beth Israel Deaconess Medical Center)

  • Gyana Srivastava

    (Beth Israel Deaconess Medical Center)

Abstract

This chapter explores the significant impact of digital devices—such as laptops, tablets, smartphones, and wearables—on the potential for digital health interventions. It focuses on the transformation of healthcare through technology, highlighting the collaborative nature of care delivery between systems and individuals. Despite advancements in digital interventions that have improved design effectiveness, challenges remain, including low engagement, high drop-out rates, and limited efficacy, particularly among older populations facing digital exclusion. To fully harness the benefits of digital transformation in integrated care, a shift toward co-creation and design thinking is essential. This chapter emphasizes the importance of collaboratively designing digital healthcare solutions tailored to the unique needs of patients, caregivers, and providers, thereby enhancing individual welfare and revolutionizing healthcare delivery. Additionally, it showcases best practices for engaging stakeholders in the design process, illustrating how tailored solutions can effectively address the complexities of specific healthcare challenges.

Suggested Citation

  • Eva Turk & Viola Wontor & Shimon Yoshida & Janne Herhold Dugstad & Peter Julius & Martin Hannibal & Yuri Quintana & Gyana Srivastava, 2025. "Design Thinking and Co-Creation in Integrated Care," Springer Books, in: Volker Amelung & Viktoria Stein & Esther Suter & Nicholas Goodwin & Ran Balicer & Anna-Sophia Beese (ed.), Handbook of Integrated Care, edition 0, chapter 36, pages 657-682, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-96286-8_103
    DOI: 10.1007/978-3-031-96286-8_103
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