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Between Empowering and Risk: Organizational Change and Professional Upskilling Through Digital Health Technologies

In: Technology and Work in Services

Author

Listed:
  • Eleonora Costantini

    (Marco Biagi Foundation, University of Modena and Reggio Emilia)

  • Marialuisa Divella

    (University of Bari ‘Aldo Moro’)

  • Caterina Manicardi

    (Institute of Economics, Sant’Anna School of Advanced Studies)

  • Matteo Rinaldini

    (Marco Biagi Foundation, University of Modena and Reggio Emilia
    University of Modena and Reggio Emilia)

Abstract

This chapter describes some of the trajectories of recent technological advances in the Italian healthcare sector and their implications for work and workplace organization. Through qualitative analysis, including semi-structured interviews with various professionals, visits to different hospitals and clinics, and desk research, we focus on digital technologies for remote patient monitoring and virtual care. Particular attention is devoted to how these medical innovations have altered the routines and tasks of health professionals, as well as the array of organizational rearrangements occurring at the workplace level.

Suggested Citation

  • Eleonora Costantini & Marialuisa Divella & Caterina Manicardi & Matteo Rinaldini, 2025. "Between Empowering and Risk: Organizational Change and Professional Upskilling Through Digital Health Technologies," Springer Books, in: Valeria Cirillo & Matteo Rinaldini & Maria Enrica Virgillito (ed.), Technology and Work in Services, chapter 0, pages 65-95, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-88149-7_3
    DOI: 10.1007/978-3-031-88149-7_3
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