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The Bureaucratic Organisation

In: Work Organisation in Practice

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  • P-O Börnfelt

Abstract

There is low division of work in public bureaucratic organisations for the higher civil servants. There are however often also low-skilled jobs in bureaucracy like organisations which have a higher division of work. The work in bureaucracies is coordinated by a system of rules which also is the foundation for the principle of equal treatment. Work is also coordinated by standardised skills through a common education (E g. legal studies), formal assignments, command and control by supervisors. There is a strong hierarchy where supervisors control their subordinates and workers report to their supervisor. The bureaucratic organisation can be efficient in a stable environment but has difficulties to adapt to a more changing environment due to its static structure. There are other set-backs such as suboptimization, lack of holistic understanding, dependence of rules and structures and few opportunities for workers to take initiative, learn and develop. There might also be some health-related problems. As work is very prescribed, there is no room for workers to influence their work tasks. Thus control/decision authority is low which is related to a risk to develop stress related health problems such as depression and cardiac deceases.

Suggested Citation

  • P-O Börnfelt, 2023. "The Bureaucratic Organisation," Springer Books, in: Work Organisation in Practice, chapter 0, pages 39-48, Springer.
  • Handle: RePEc:spr:sprchp:978-3-031-21667-1_3
    DOI: 10.1007/978-3-031-21667-1_3
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