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Servitization View

In: Knowledge in Servitization Management

Author

Listed:
  • H. M. Belal

    (Liverpool John Moores University)

  • Kunio Shirahada

    (Japan Advanced Institute of Science and Technology)

  • Michitaka Kosaka

    (Japan Advanced Institute of Science and Technology)

  • Olatunde Amoo Durowoju

    (Liverpool John Moores University)

Abstract

Servitization is a transition process of adding service concepts into product-oriented value delivery in products or goods-producing companies. Through this practice, the company can create and deliver continuous service value that may influence the company’s performance or growth. However, this transition process needs a wide-ranging level of change internally and externally in an organization. Therefore, to discuss servitization undoubtedly, this chapter includes the justification of the ‘Servitization View’ with related concepts such as service concept, service-dominant logic (S-D logic), product service system (PSS), and finally, servitization.

Suggested Citation

  • H. M. Belal & Kunio Shirahada & Michitaka Kosaka & Olatunde Amoo Durowoju, 2023. "Servitization View," Springer Books, in: Knowledge in Servitization Management, chapter 0, pages 15-30, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-18687-5_2
    DOI: 10.1007/978-3-031-18687-5_2
    as

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