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Patient Wellbeing, TSR, and Agenda 2030

In: The Digital Healthcare Revolution

Author

Listed:
  • Martina Toni

    (Roma Tre University)

  • Giovanni Mattia

    (Roma Tre University)

Abstract

The intrinsic aim of delivering healthcare service is strictly related to patients’ wellbeing and quality of life. As the Transformative Service Research (TSR) suggests, successful interaction among several entities and users is crucial to realize wellbeing outcomes, such as access, literacy, decreasing disparity, and enhancing health and happiness. In the healthcare setting, value co-creation and physical environment affect psychological, existential, support, and physical components of wellbeing, including the eudaimonic and hedonic spheres. Digitization contributes in several ways: intensifying value co-creation activities by creating more opportunities for interactions outside the physical environment; moreover, technologies can reduce the sufferings on human lives and society through prevention, early detection, diagnosis, remote care, telehealth, and real-time communication. The chapter proposes a conceptual framework to enlighten the linkage between wellbeing, value co-creation, and physical environment.

Suggested Citation

  • Martina Toni & Giovanni Mattia, 2022. "Patient Wellbeing, TSR, and Agenda 2030," Springer Books, in: The Digital Healthcare Revolution, chapter 0, pages 79-91, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-16340-1_8
    DOI: 10.1007/978-3-031-16340-1_8
    as

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