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Supplier Selection, Retained Management Capabilities, and Legal Issues

In: The Handbook of Global Outsourcing and Offshoring

Author

Listed:
  • Ilan Oshri

    (University of Auckland Business School)

  • Julia Kotlarsky

    (University of Auckland Business School)

  • Leslie P. Willcocks

Abstract

One key factor in achieving success in global sourcing arrangements is the quality of the client–supplier relationship. Selecting the most appropriate service provider is critical to maximising the benefits and minimising the risks associated with the venture. As throughout, we focus on perennial management challenges and the effective practices that help steer organisations through turbulent business contexts and negotiate ever-changing technologies. In this chapter, we review the major considerations for supplier selection: Supplier selection: the approach and key considerations The client capabilities that need to be developed and retained The critical legal and contractual aspects of outsourcing and offshoring.

Suggested Citation

  • Ilan Oshri & Julia Kotlarsky & Leslie P. Willcocks, 2023. "Supplier Selection, Retained Management Capabilities, and Legal Issues," Springer Books, in: The Handbook of Global Outsourcing and Offshoring, edition 4, chapter 6, pages 121-151, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-12034-3_6
    DOI: 10.1007/978-3-031-12034-3_6
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