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Flourishing with Moral Emotions Through Conversational Agents

In: Human Flourishing

Author

Listed:
  • Minha Lee

    (Eindhoven University of Technology)

  • Jessica Contreras

    (Eindhoven University of Technology)

Abstract

This chapter concerns how artificial agents can be used to bolster moral emotions like compassion that are linked to well-being. While technology-based interventions for well-being are plentiful, e.g., wellness apps, two critical components for flourishing in the twenty-first century are currently overlooked: (1) promoting moral emotions, e.g., gratitude, that relies on complex emotional experiences rather than simple negative or positive affect, and (2) using conversational agents, e.g., chatbots, rather than other technological interventions, e.g., mobile apps, which reframes well-being interventions as conversations. We look into gratitude and compassion as specific moral emotions that can be fostered by talking with technology rather than clicking through technology. This extends our relations of care to include artificial agents, in which we explore flourishing along with (not despite) technology in a new light.

Suggested Citation

  • Minha Lee & Jessica Contreras, 2023. "Flourishing with Moral Emotions Through Conversational Agents," Springer Books, in: Mireia Las Heras & Marc Grau Grau & Yasin Rofcanin (ed.), Human Flourishing, pages 163-179, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-09786-7_11
    DOI: 10.1007/978-3-031-09786-7_11
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