Implementation of Social Responsibility Tasks by Collaborative Platforms in the Opinion of Users

Cooperation platforms are becoming more and more popular in many countries with various characteristics about economic, social and culture background. The subject is an extremely topical and important issue and, at the same time, it is still insufficiently analysed. Literature considers collaborative consumption business models, at the level of the idea itself, as acting in the spirit of sustainability. The research question in this paper concerns the perception of collaborative platforms activities by potential and actual users in three main areas representing the Corporate Social Responsibility (CSR) concept—economic, social and ecological. The main research method was a survey addressed to current and potential users of such platforms. The survey was conducted in Szczecin, Poland. Respondents were asked to express their opinion about the extent to which collaborative platforms can contribute to protecting the environment, strengthening interpersonal relationships and improving the financial standing of households. The results show that the respondents give highest ranks to the social aspect of the platforms. The opinion about possible contribution to the improvement of the financial situation of households or positive impact on the natural environment is weaker.