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Managing Field Service Capabilities

In: Salesforce Field Service

Author

Listed:
  • Saiteja Chatrati

Abstract

In the previous chapters, you learned how to set up Salesforce Field Service for your business. In this chapter, you will understand how to leverage some of the important capabilities offered by Salesforce in detail. This chapter will also cover the dispatcher console, which helps dispatchers efficiently track their service appointments and workforce.

Suggested Citation

  • Saiteja Chatrati, 2023. "Managing Field Service Capabilities," Springer Books, in: Salesforce Field Service, chapter 0, pages 97-151, Springer.
    • Handle: RePEc:spr:sprchp:978-1-4842-9517-5_5
    DOI: 10.1007/978-1-4842-9517-5_5
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