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The Soft Stuff is Still the Hard Stuff

In: Safeguarding Homeland Security

Author

Listed:
  • Albert Morales

    (IBM Global Business Services, General Manager Public Sector Federal Industry Leader)

  • Todd S. Ramsey

    (U.S. Federal, IBM Corporation)

Abstract

The chapter details the complications and issues associated with integrating and coordinating the introduction and use of technology for homeland security. The use of a steering committee including both technical and organizational personnel is important for the process. The chapter shows the importance of culture and the role of IT people in educating other team members.

Suggested Citation

  • Albert Morales & Todd S. Ramsey, 2009. "The Soft Stuff is Still the Hard Stuff," Springer Books, in: Simon Hakim & Erwin A. Blackstone (ed.), Safeguarding Homeland Security, chapter 0, pages 269-285, Springer.
    • Handle: RePEc:spr:sprchp:978-1-4419-0371-6_25
    DOI: 10.1007/978-1-4419-0371-6_25
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