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Listening and Discovery

In: The Community Manager’s Playbook

Author

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  • Lauren Perkins

Abstract

Chapter 6 gave you a strong foundational knowledge of the ABCs assessment: Audience, Brand, and Category. By now, you know what each topic is, why it matters and how to apply that information to your specific business. That said, digital marketers are not magicians (although the good ones seem to be!), so you may be asking how you’re supposed to know what you really need to know for success with the ABCs.

Suggested Citation

  • Lauren Perkins, 2015. "Listening and Discovery," Springer Books, in: The Community Manager’s Playbook, chapter 0, pages 159-188, Springer.
  • Handle: RePEc:spr:sprchp:978-1-4302-4996-2_7
    DOI: 10.1007/978-1-4302-4996-2_7
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