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Normative Benchmarks and Current SUSA Practice

In: Whistleblowing Management Systems and Speak-Up Cultures

Author

Listed:
  • Wim Vandekerckhove

    (EDHEC Business School)

Abstract

This chapter focuses on the quality of whistleblowing systems. It starts by drawing best practice guidance from three normative benchmarks: the 2022 ICC Guidelines on whistleblowing, the ISO37002:2021 standard, and the requirements for internal whistleblowing systems in the EU Whistleblowing Directive (2019/1937). The chapter also explains how to use the SUSA tool to self-assess how well an organization aligns with these benchmarks. Finally, the chapter presents some research based on the SUSA data around governance indicators of whistleblowing systems.

Suggested Citation

  • Wim Vandekerckhove, 2026. "Normative Benchmarks and Current SUSA Practice," SpringerBriefs in Business, in: Whistleblowing Management Systems and Speak-Up Cultures, chapter 2, pages 5-26, Springer.
    • Handle: RePEc:spr:spbrcp:978-3-032-14204-7_2
    DOI: 10.1007/978-3-032-14204-7_2
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