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Who Is the Favored Bride? Challenges in Switching to a Multi-vendor Offshoring Strategy

In: Information Systems Outsourcing

Author

Listed:
  • Martin Wiener

    (University of Erlangen-Nuremberg
    Stockholm School of Economics)

  • Carol S. Saunders

    (University of Erlangen-Nuremberg
    University of Central Florida)

Abstract

This chapter explores the governance benefits and challenges that arise when a client firm switches from a single- to a multi-vendor offshoring strategy. It also looks at the management tactics that firms use for dealing with the arising challenges. To do so, we examine the case of a global corporation, which recently took the decision to onboard two additional offshore vendors after having worked exclusively with an Indian IT vendor for more than a decade.

Suggested Citation

  • Martin Wiener & Carol S. Saunders, 2014. "Who Is the Favored Bride? Challenges in Switching to a Multi-vendor Offshoring Strategy," Progress in IS, in: Rudy Hirschheim & Armin Heinzl & Jens Dibbern (ed.), Information Systems Outsourcing, edition 4, pages 289-312, Springer.
    • Handle: RePEc:spr:prochp:978-3-662-43820-6_12
    DOI: 10.1007/978-3-662-43820-6_12
    as

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