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Content Management for Advisory Support Information Systems

In: Enterprise Content Management in Information Systems Research

Author

Listed:
  • Joachim Pfister

    (University of Zurich)

  • Gerhard Schwabe

    (University of Zurich)

Abstract

This chapter demonstrates how advisory support information systems can benefit from Enterprise Content Management (ECM) support. It introduces that type of information system, elaborates on an architectural sketch, and shows how ECM can support advisory support information systems. Requirements like providing filters, supporting collaborative content management through several organizational levels, and aggregating content from different resources on an inter-organizational level to foster transparency and to adapt content items to a user’s specific role are formulated. The challenge of information integration, which is inherent in all advisory support information systems, can be generalized to all workplaces in which information is aggregated from multiple sources. For this reason, the content architectural sketch may also be applicable to other settings in which content must be shared with and presented to different groups.

Suggested Citation

  • Joachim Pfister & Gerhard Schwabe, 2014. "Content Management for Advisory Support Information Systems," Progress in IS, in: Jan vom Brocke & Alexander Simons (ed.), Enterprise Content Management in Information Systems Research, edition 127, pages 125-144, Springer.
    • Handle: RePEc:spr:prochp:978-3-642-39715-8_8
    DOI: 10.1007/978-3-642-39715-8_8
    as

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