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Internet Technologies to Support SMEs’ Growth in New Markets

In: Information Systems for Small and Medium-sized Enterprises

Author

Listed:
  • Cerquitelli Tania

    (Politecnico di Torino, Dipartimento di Automatica e Informatica)

  • Chianese Stefano

    (Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino)

  • Ferrero Merlino Chiara

    (Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino)

  • Raimondi Francesca

    (Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino)

  • Scapeccia Giuseppe

    (Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino)

  • Spagnuolo Michele

    (Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino)

  • Zolotukhina Irina

    (Alta Scuola Politecnica—Politecnico di Milano, Politecnico di Torino)

Abstract

Most Small and Medium Enterprises (SMEs) hardly dare to extend their business abroad alone. For example, in Italy only 7% of Small Business operators are active in international business. They often do not have a dedicated export department or the resources to analyze the market in depth, they do not speak the language and they are not fully independent in evaluating potential partners. However, there are a large number of portals that provide ad-hoc services to help SMEs grow internationally. This chapter analyzes the existing Internet technologies that can support SMEs in their internationalization process, emphasizing the study of web-based platforms. We propose two classifications to categorize portals and websites based on the services provided.

Suggested Citation

  • Cerquitelli Tania & Chianese Stefano & Ferrero Merlino Chiara & Raimondi Francesca & Scapeccia Giuseppe & Spagnuolo Michele & Zolotukhina Irina, 2014. "Internet Technologies to Support SMEs’ Growth in New Markets," Progress in IS, in: Jan Devos & Hendrik Landeghem & Dirk Deschoolmeester (ed.), Information Systems for Small and Medium-sized Enterprises, edition 127, pages 375-398, Springer.
    • Handle: RePEc:spr:prochp:978-3-642-38244-4_19
    DOI: 10.1007/978-3-642-38244-4_19
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    Cited by:

    1. Juan Pablo Camus Moller & Patricio Morcillo & Jose Maria Fernandez-Crehuet, 2018. "Entrepreneurial Leadership as a Determining Factor in the Internationalisation of Technology Driven Knowledge Intensive Services within Spanish SMEs," Applied Economics and Finance, Redfame publishing, vol. 5(4), pages 53-69, July.

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