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Trust as an Action: About the Overrated Significance of Trust in Information Sources in a Digitized World

In: Trust and Communication in a Digitized World

Author

Listed:
  • Sarah Westphal

    (University of Münster)

  • Bernd Blöbaum

    (University of Münster)

Abstract

This paper demonstrates that trust, which actually informs the actions of people, can only be identified under specific preconditions and is relevant less often than it appears to be by the frequent and manifold use of the term. Using online information as an example, it is pointed out, that, when defining trust with a focus on the trusting action, trust can only apply to one specific, pre-selected information source. Therefore, it is then argued, that trust is an especially rare and special phenomenon with information sources on the Internet.

Suggested Citation

  • Sarah Westphal & Bernd Blöbaum, 2016. "Trust as an Action: About the Overrated Significance of Trust in Information Sources in a Digitized World," Progress in IS, in: Bernd Blöbaum (ed.), Trust and Communication in a Digitized World, edition 1, pages 113-124, Springer.
    • Handle: RePEc:spr:prochp:978-3-319-28059-2_6
    DOI: 10.1007/978-3-319-28059-2_6
    as

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