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IT-Support Within Facility Management in West- and Eastern Europe

In: Emerging Trends in Information Systems

Author

Listed:
  • Alexander Redlein

    (Vienna University of Technology, IFM)

  • Michael Zobl

    (Vienna University of Technology, IFM)

Abstract

Since 2005 the Vienna University of Technology (TU Vienna) analyse the IT systems that are used to support Facility Management (FM) and Real Estate processes on a yearly basis. These studies show that most of the surveyed companies use standard software (ERP) rather than graphics-oriented software (CAFM) to cover FM processes and functions. The studies also analyse which business processes are covered by these systems, the reasons for implementing these systems and the benefits of the use of these IT systems. The research is based on the Mixed Method Approach and the Mixed Model Research.

Suggested Citation

  • Alexander Redlein & Michael Zobl, 2016. "IT-Support Within Facility Management in West- and Eastern Europe," Progress in IS, in: Jörg Becker & Oleg Kozyrev & Eduard Babkin & Victor Taratukhin & Natalia Aseeva (ed.), Emerging Trends in Information Systems, pages 1-10, Springer.
    • Handle: RePEc:spr:prochp:978-3-319-23929-3_1
    DOI: 10.1007/978-3-319-23929-3_1
    as

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