Cybercrime Victim Services at an International Level

This chapter explored the global landscape of cybercrime victim services, emphasizing how international collaboration, national frameworks, and multi-sector partnerships shape the protection and recovery of victims in an increasingly digital world. It reviewed major international instruments, such as the Budapest Convention and the UN Cybercrime Convention, which establish legal foundations for cooperation, harmonized legislation, and victim protection. At the national level, the chapter examined how government agencies, judicial systems, and public awareness programs provide varying degrees of support, from financial compensation and psychological counseling to prevention through digital literacy. Equally significant is the growing role of NGOs, advocacy groups, and private sector actors, including the CyberPeace Institute, Cyber Civil Rights Initiative, and leading technology companies, which bridge critical service gaps and advance victim-centered innovation. Despite these advancements, persistent challenges, such as cross-border jurisdiction barriers, global resource inequality, underreporting, and weak integration of victim services within law enforcement, continue to limit effectiveness. Drawing on best practices, the chapter highlighted the need for standardized global protocols, stronger public-private partnerships, and coordinated international strategies that integrate legal, psychological, and technical support. Ultimately, it underscored that cybercrime victimization is a shared global responsibility requiring cooperative, holistic, and victim-focused approaches. These insights form the foundation for the next chapter, which proposes a Comprehensive Cybercrime Victim Service Package tailored to law enforcement agencies worldwide.