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Recommendations for Leaders of Virtual Teams to Build Trust

In: The Digital Transformation of Georgia

Author

Listed:
  • Jonathan C. Schöppl

    (University of Applied Management)

  • Peter F. -J. Steinhoff

    (University of Applied Management)

Abstract

Trust is an important part of leading virtual teams and also represents a major challenge. As the COVID-19 pandemic supports the digital trend toward virtual collaboration, this paper aims to provide action recommendations for leaders of virtual teams to build trust. The opportunities available to a leader in a virtual team can be many and varied. Therefore, a theoretical overview of the areas of virtual teams, leadership, and trust is given, and approaches to building trust in virtual teams are examined based on a literature review. Finally, these approaches are examined for practicality and feasibility through a qualitative analysis by using expert interviews. The results of the survey and the comparison with existing literature show that especially selected competences like social and media competence play an important role in building trust in order to lead a virtual team.

Suggested Citation

  • Jonathan C. Schöppl & Peter F. -J. Steinhoff, 2023. "Recommendations for Leaders of Virtual Teams to Build Trust," Progress in IS, in: Martin Kupiek & Rupert A. Brandmeier (ed.), The Digital Transformation of Georgia, pages 115-132, Springer.
    • Handle: RePEc:spr:prochp:978-3-031-26451-1_8
    DOI: 10.1007/978-3-031-26451-1_8
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