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The Economic and Social Consequences of Digital Platforms: A Systematic and Interdisciplinary Literature Review

In: Digitalization Across Organizational Levels

Author

Listed:
  • Michaela Lindenmayr

    (Technische Universität München)

  • Tobias Kircher

    (Technische Universität München)

  • Alexander Stolte

    (Technische Universität München)

  • Jens Foerderer

    (Technische Universität München)

Abstract

To monetize digital technologies, many firms use platform-based business models. While such digital platforms can yield tremendous profits, they also pose new challenges, among them privacy, harmful content such as hate speech, cyberbullying, or discrimination, as well as competition and innovation. These challenges have seen an uptick in research interest in the past years yet lack a structured and holistic overview. To resolve, this chapter reports a structured and interdisciplinary literature review. We document open research questions and outline mutual dependencies between the topics under consideration.

Suggested Citation

  • Michaela Lindenmayr & Tobias Kircher & Alexander Stolte & Jens Foerderer, 2022. "The Economic and Social Consequences of Digital Platforms: A Systematic and Interdisciplinary Literature Review," Progress in IS, in: Jens Dibbern & Jens Förderer & Thomas Kude & Franz Rothlauf & Kai Spohrer (ed.), Digitalization Across Organizational Levels, pages 147-178, Springer.
    • Handle: RePEc:spr:prochp:978-3-031-06543-9_7
    DOI: 10.1007/978-3-031-06543-9_7
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