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The Port as a Set of Socio-technical Systems: A Multi-organisational View

In: Maritime Informatics

Author

Listed:
  • Sandra Haraldson

    (Research Institutes of Sweden (RISE))

  • Mikael Lind

    (Research Institutes of Sweden (RISE) and Chalmers University of Technology)

  • Stefan Breitenbach

    (Port of Hamburg Marketing)

  • Juan Carlos Croston

    (Manzanillo International Terminal)

  • Mathias Karlsson

    (Research Institutes of Sweden (RISE))

  • Gerald Hirt

    (HVCC Hamburg Vessel Coordination Center)

Abstract

A multi-organisational perspective is a valuable lens for understanding the operations of a port and the implications for maritime informatics. A port can be viewed as a conglomerate of collaborative entities confined, typically, to a harbour. It can also be analysed as a set of socio-technical systems, which is particularly useful for change management. A port’s organisations co-create value by means of value chains and value networks. The organisations within a port, each and collectively, operate five types of systems—engagement, production, record, inquiry, and framing, ideally by and within an organisation and across organisations through virtuous interrelationships enabled by digital technology.

Suggested Citation

  • Sandra Haraldson & Mikael Lind & Stefan Breitenbach & Juan Carlos Croston & Mathias Karlsson & Gerald Hirt, 2021. "The Port as a Set of Socio-technical Systems: A Multi-organisational View," Progress in IS, in: Mikael Lind & Michalis Michaelides & Robert Ward & Richard T. Watson (ed.), Maritime Informatics, pages 47-63, Springer.
    • Handle: RePEc:spr:prochp:978-3-030-50892-0_4
    DOI: 10.1007/978-3-030-50892-0_4
    as

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