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Towards an Understanding of Scaling the Software Robot Implementation

In: Information Systems Outsourcing

Author

Listed:
  • Corinna Rutschi

    (University of Bern)

  • Jens Dibbern

    (University of Bern)

Abstract

The implementation of software robots is based on the often time-consuming work carried out by the project team, which often leads to higher than expected costs and time delays. This can be made more efficient by scaling the extension of the robot’s functionalities. However, scaling can only take place once one has understood what can be scaled and to what extent. Therefore, based on an empirically illustrated theoretical conceptualization of scaling the software robot implementation, in this chapter we elaborate how scaling can be approached when implementing software robots.

Suggested Citation

  • Corinna Rutschi & Jens Dibbern, 2020. "Towards an Understanding of Scaling the Software Robot Implementation," Progress in IS, in: Rudy Hirschheim & Armin Heinzl & Jens Dibbern (ed.), Information Systems Outsourcing, edition 5, pages 453-466, Springer.
    • Handle: RePEc:spr:prochp:978-3-030-45819-5_18
    DOI: 10.1007/978-3-030-45819-5_18
    as

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