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Scoping Review of Crowdsourcing Literature: Insights for IS Research

In: Information Systems Outsourcing

Author

Listed:
  • Dorit Nevo

    (Rensselaer Polytechnic Institute Troy)

  • Julia Kotlarsky

    (The University of Auckland)

Abstract

Fueled by the growth of Internet-based platforms that provided its technological foundation, and the need for an agile and uniquely skilled workforce, crowdsourcing has grown from the grassroots. Initially linked to more mature concepts such as open innovation and outsourcing, it is slowly developing into its own phenomenon, with a growing body of research investigating its many aspects. To gain insight into the crowdsourcing phenomenon, this chapter thoroughly reviews the literature to identify both areas of saturation and gaps, with a focus on the implications for IS research. Pulling together knowledge on specific aspects of crowdsourcing, we offer a scoping review that provides high-level picture of the current literature. Through this review, we identify key themes that emerge out of the many applications of crowdsourcing, and synthesize the literature to chart a more focused research path moving forward.

Suggested Citation

  • Dorit Nevo & Julia Kotlarsky, 2020. "Scoping Review of Crowdsourcing Literature: Insights for IS Research," Progress in IS, in: Rudy Hirschheim & Armin Heinzl & Jens Dibbern (ed.), Information Systems Outsourcing, edition 5, pages 361-386, Springer.
    • Handle: RePEc:spr:prochp:978-3-030-45819-5_15
    DOI: 10.1007/978-3-030-45819-5_15
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