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Theory: Challenges for Cooperation

In: Hybrid Virtual Teams in Shared Services Organizations

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  • Thomas Afflerbach

    (Berlin School of Economics and Law, University of Applied Sciences)

Abstract

Virtual teams, especially hybrid virtual teams, are very popular within organizations today and are the prevalent setup in Shared Services Organizations. But as the following elaborations will show, a successful cooperation between the members of such teams may likely be at risk. Such cooperation problems usually arise through motivational and/or circumstantial reasons. Yet, as this context may be particularly challenging, in the study presented in this book I focus on the latter one and identify three contextual challenges as sensitizing concepts to better understand the circumstantial reasons for cooperation problems in hybrid virtual teams in Shared Services Organizations. Hence, I will start this chapter with a definition of teams and virtual teams to then conceptualize hybrid virtual teams. Afterwards, I will present the Shared Services Organizations as an example for a particularly challenging context for hybrid virtual teams. Then, I will define the cooperation problem in such teams and introduce the three sensitizing concepts of contextual challenges related to distance, technology and temporality. Thereby, I will outline how each of them may compound the cooperation problem between the members of hybrid virtual teams in Shared Services Organizations.

Suggested Citation

  • Thomas Afflerbach, 2020. "Theory: Challenges for Cooperation," Progress in IS, in: Hybrid Virtual Teams in Shared Services Organizations, chapter 0, pages 9-50, Springer.
    • Handle: RePEc:spr:prochp:978-3-030-34300-2_2
    DOI: 10.1007/978-3-030-34300-2_2
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