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Public Servants as Catalysts: Steering the Adoption of Artificial Intelligence

Author

Listed:
  • Mauricio Covarrubias

    (National Autonomous University of Mexico)

  • Jorge Enrique Pérez

    (Autonomous Mexico State University)

Abstract

The chapter “Public Servants as Catalysts: Steering the Adoption of Artificial Intelligence” examines the pivotal role of public officials in integrating Artificial Intelligence (AI) into the public sector to enhance its efficiency, effectiveness, and equity. Highlighting AI’s transformative potential, it stresses the necessity for public servants to comprehend AI technologies, their benefits, and associated risks. Organized into five key parts, the chapter offers a holistic view on adopting AI and Data Science in public administration, emphasizing the importance of skill development, leadership in data-driven transformation, the balance between AI and human judgment, the necessity for broad governance, and a practical roadmap for AI implementation. It advocates for a comprehensive and progressive approach, underlining the significance of ethics and responsible use, aiming to equip public officials with the knowledge and tools to effectively leverage AI for public good.

Suggested Citation

  • Mauricio Covarrubias & Jorge Enrique Pérez, 2025. "Public Servants as Catalysts: Steering the Adoption of Artificial Intelligence," Public Administration and Information Technology,, Springer.
    • Handle: RePEc:spr:paitcp:978-3-031-87623-3_3
    DOI: 10.1007/978-3-031-87623-3_3
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