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Digital Transformation of Health Systems During the COVID-19 Pandemic: Challenges and Opportunities for Telehealth

In: Pandemic, Lockdown, and Digital Transformation

Author

Listed:
  • Mina Ostovari

    (iREACH, ChristianaCare Health Services Inc.)

Abstract

The COVID-19 pandemic has severely impacted many industries, including healthcare. Health systems rapidly modified their care delivery models and implemented telehealth to protect their patients and staff. The expansion of telehealth helped clinical experts from all over the world connect, share knowledge, and work collaboratively to combat the COVID-19 pandemic. The progress made toward telehealth since the beginning of the COVID-19 pandemic presents a unique opportunity for health systems to transform their care delivery. However, health systems need to consider factors such as the experience and satisfaction of patients and providers with telehealth, technological requirements, and regulations before making decisions about the future of telehealth in their organizations. This chapter explores the digital transformation of the healthcare industry during the COVID-19 pandemic focusing on the role of telehealth. The chapter also provides a framework to support health systems’ decision-making regarding the future of telehealth.

Suggested Citation

  • Mina Ostovari, 2021. "Digital Transformation of Health Systems During the COVID-19 Pandemic: Challenges and Opportunities for Telehealth," Public Administration and Information Technology, in: Saqib Saeed & Manuel Pedro Rodríguez Bolívar & Ramayah Thurasamy (ed.), Pandemic, Lockdown, and Digital Transformation, pages 79-94, Springer.
    • Handle: RePEc:spr:paitcp:978-3-030-86274-9_5
    DOI: 10.1007/978-3-030-86274-9_5
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