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A Quantitative Analysis on the Opinions of Different Stakeholder Groups in Turkish e-Government Transformation

In: Measuring E-government Efficiency

Author

Listed:
  • Gökhan İskender

    (Middle East Technical University, ODTÜ Enformatik Enstitüsü
    Information and Communication Technologies Authority of Turkey (ICTA), Bilgi Teknolojileri ve İletişim Kurumu, Ankara Bölge Müdürlüğü)

  • Sevgi Özkan Yıldırım

    (Middle East Technical University (METU), ODTÜ Enformatik Enstitüsü)

Abstract

This study focuses on the opinions of external and internal stakeholders on the probable success factors that are assumed to be effective on the e-Government transformation success in Turkey. It uses a generic methodology previously developed by the same researchers to collect data from four central and four local Turkish public institutions and applies correlation analyses on the collected data to present its results. Apart from the similar studies in the literature, this study is a multidimensional quantitative one considering the technical, social, organizational, political, legal, and economic dimensions of the subject concurrently, and it uses the data of not only external stakeholders (the set of all stakeholders who only use the e-Government services provided by a public institution) but also internal stakeholders (the set of all stakeholders who only provide the e-Government services in a public institution) while doing its analyses to create an opportunity for the researchers to clearly compare and contrast the perspectives of these two different groups.

Suggested Citation

  • Gökhan İskender & Sevgi Özkan Yıldırım, 2014. "A Quantitative Analysis on the Opinions of Different Stakeholder Groups in Turkish e-Government Transformation," Public Administration and Information Technology, in: Manuel Pedro Rodríguez-Bolívar (ed.), Measuring E-government Efficiency, edition 127, chapter 0, pages 233-256, Springer.
  • Handle: RePEc:spr:paitcp:978-1-4614-9982-4_13
    DOI: 10.1007/978-1-4614-9982-4_13
    as

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