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Check-In Counter Planning via a Network Flow Approach

In: Operations Research Proceedings 2011

Author

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  • Torsten Fahle

    (Inform GmbH, Airport System Division)

Abstract

Finding an appropriated number of open check-in counters is a typical planning problem on an airport. The problem has to take into account the flight plan, the arrival patterns of passengers and a given service level (max. waiting time of a passenger before being served). The goal is to generate a schedule for the check-in counters that uses as few as possible check-in counters per time. We present a network flow formulation for this problem and discuss additional constraints relevant for real-world scenarios. We show how to solve the model and present numerical results on artificial as well as on real-world data. The model is part of the Inform GroundStar suite that successful is in use on more than 200 airports world-wide.

Suggested Citation

  • Torsten Fahle, 2012. "Check-In Counter Planning via a Network Flow Approach," Operations Research Proceedings, in: Diethard Klatte & Hans-Jakob Lüthi & Karl Schmedders (ed.), Operations Research Proceedings 2011, edition 127, pages 395-400, Springer.
    • Handle: RePEc:spr:oprchp:978-3-642-29210-1_63
    DOI: 10.1007/978-3-642-29210-1_63
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