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Transformation Program, Triggers, Goals, and Tools and Techniques

In: Business Process Transformation

Author

Listed:
  • Chitra Sharma

    (ICT, Change and Process Management Professional)

Abstract

The increasing complexity of dynamic external environment, technical advance, scarcity of resources, constant need of value addition, and organizational dynamics propels organizations to look for a mechanism to not only reach the desired state but also to create and maintain the capability to do so. This requires a transformation which involves the process of transformation itself as well as complete changes in terms of value add or utility. Process transformation is a commonly applied paradigm used to denote a journey of bringing about a substantial change and improvement typically on cross-functional processes in any organization. The first four “tans” of the process tangram, transformation program, triggers, goals, and tools and techniques, are covered in this chapter.

Suggested Citation

  • Chitra Sharma, 2015. "Transformation Program, Triggers, Goals, and Tools and Techniques," Management for Professionals, in: Business Process Transformation, edition 127, chapter 2, pages 9-55, Springer.
    • Handle: RePEc:spr:mgmchp:978-81-322-2349-8_2
    DOI: 10.1007/978-81-322-2349-8_2
    as

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