IDEAS home Printed from https://ideas.repec.org/h/spr/mgmchp/978-3-319-70075-5_9.html
   My bibliography  Save this book chapter

Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence

In: Achieving Organizational Excellence

Author

Listed:
  • Flevy Lasrado

    (University of Wollongong in Dubai)

Abstract

The ISO 9000 family of international quality management standards and revised ISO 9001:2015 have earned a global reputation as a basis for establishing effective and efficient quality management systems. Several organizations across the world have benefitted from the standard. In the UAE alone, 4125 organizations are certified. This chapter particularly lays importance on understanding the ISO family of standards. It aims to address where and how we can make a significant contribution toward excellence. It will explore how “benchmarking” and “Six Sigma” complement an excellence journey and, hence, support the continuous improvement program of an organization.

Suggested Citation

  • Flevy Lasrado, 2018. "Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence," Management for Professionals, in: Achieving Organizational Excellence, chapter 9, pages 161-172, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-319-70075-5_9
    DOI: 10.1007/978-3-319-70075-5_9
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:mgmchp:978-3-319-70075-5_9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.