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A Few Basics

In: Driving Employee Engagement

Author

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  • Raphael H Cohen

Abstract

This Chapter examines the economic and organizational impact of employee engagement, demonstrating its direct correlation with trust, productivity, profitability, and team loyalty. It addresses the limitations of traditional management approaches that no longer meet modern workplace demands, establishing the foundation for understanding engagement as a strategic imperative. The discussion emphasizes managers’ critical role in generating engagement and explains why measuring engagement outcomes provides greater value than debating leadership styles or methods alone. It introduces the Management-Generated Engagement Score (MGES), a comprehensive measurement tool that surpasses traditional engagement and satisfaction surveys to reveal whether leaders truly maximize their teams' potential. Through real-world examples and empirical insights, the Chapter shows how leaders can avoid common pitfalls such as disengagement and workplace incivility by deploying a framework that enhances team performance and fosters genuinely engaged followers who contribute their best effort voluntarily rather than out of obligation. The foundational principles establish the groundwork for sustainable leadership that creates lasting organizational value through authentic human engagement.

Suggested Citation

  • Raphael H Cohen, 2026. "A Few Basics," Management for Professionals, in: Driving Employee Engagement, chapter 1, pages 1-13, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-032-05172-1_1
    DOI: 10.1007/978-3-032-05172-1_1
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