IDEAS home Printed from https://ideas.repec.org/h/spr/mgmchp/978-3-031-50836-3_9.html
   My bibliography  Save this book chapter

Playing to Win: Enhancing Resilience in SMEs with Gamification

In: Small and Medium-Sized Enterprise (SME) Resilience

Author

Listed:
  • Ilka Heinze

    (Hochschulen Fresenius)

Abstract

This chapter explores the potential of gamification and serious games in fostering resilience within small and medium-sized enterprises (SMEs). Resilience, defined as the ability to adapt, persist, and transform in the face of challenges, is crucial for SMEs to thrive in today’s dynamic business landscape. By embracing gamification, SMEs can unlock new avenues for growth, innovation, and sustainable success. An overview of organizational resilience and its significance for SMEs is followed by a discussion of serious games and gamification and their supporting of learning, skill development, and behavior change. A conceptual framework emphasizes the importance of aligning gamification with organizational goals and context and outlines a phased approach for its design and implementation. Key stakeholders, including business groups, concept groups, domain groups, and trades groups, are identified, underscoring their role in designing tailored gamified solutions. The chapter also addresses challenges and limitations, such as employee heterogeneity and data security, that SMEs may encounter when implementing gamification. Moreover, it emphasizes the need for further exploration, research, and practical applications of gamification and serious games in enhancing SME resilience. Overall, this chapter provides valuable insights and guidance for SME leaders, trainers, and professionals seeking to leverage gamification for building resilient organizations.

Suggested Citation

  • Ilka Heinze, 2024. "Playing to Win: Enhancing Resilience in SMEs with Gamification," Management for Professionals, in: Susanne Durst & Thomas Henschel (ed.), Small and Medium-Sized Enterprise (SME) Resilience, chapter 9, pages 181-199, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-031-50836-3_9
    DOI: 10.1007/978-3-031-50836-3_9
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:mgmchp:978-3-031-50836-3_9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.