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Basics of Quality

In: From Industry 4.0 to Quality 4.0

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  • Timothy Adesanya Ibidapo

Abstract

Various terms and expressions are used in quality management. Most of these terms and expressions which are necessary for your understanding of the subject matter “quality” are highlighted by the ASQ (American Society of Quality) in its “quality glossary,” which was published in the July 2002 Quality Progress. In the case of the International Organization for Standardization (ISO) 9000 family of standards (i.e., ISO 9000, ISO 9001, ISO 9004, and ISO 19011), one of its members, that is, ISO 9000, describes the fundamentals of quality management systems and specifies the terminology for quality management systems.

Suggested Citation

  • Timothy Adesanya Ibidapo, 2022. "Basics of Quality," Management for Professionals, in: From Industry 4.0 to Quality 4.0, chapter 5, pages 117-133, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-031-04192-1_5
    DOI: 10.1007/978-3-031-04192-1_5
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