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Crisis Management in SMEs from a Leadership Perspective

In: Crisis Management for Small and Medium-Sized Enterprises (SMEs)

Author

Listed:
  • Ilka Heinze

    (Hochschule Fresenius)

Abstract

The chapter illustrates how leadership behaviour can enhance crisis management in order to achieve higher organizational resilience in SMEs. Theoretical concepts of leadership, crisis management and organizational resilience are discussed in order to propose a framework of ambidextrous leadership behaviour in crisis management. The study is carried out by action research, and results so far show that ambidextrous leadership in SME supports all five phases of crisis management and reduces barriers for organizational resilience. Practitioners may benefit from the application of the framework as a blueprint for their own business. Researchers may be interested in empirical testing of the proposed model on a larger scale.

Suggested Citation

  • Ilka Heinze, 2022. "Crisis Management in SMEs from a Leadership Perspective," Management for Professionals, in: Susanne Durst & Thomas Henschel (ed.), Crisis Management for Small and Medium-Sized Enterprises (SMEs), pages 143-164, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-030-91727-2_10
    DOI: 10.1007/978-3-030-91727-2_10
    as

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