IDEAS home Printed from https://ideas.repec.org/h/spr/mgmchp/978-3-030-38640-5_6.html
   My bibliography  Save this book chapter

Controlling and Being Controlled

In: Strategic Management Control

Author

Listed:
  • Bino Catasús

    (Stockholm University)

  • Mikael Cäker

    (Economics and Law at the University of Gothenburg)

Abstract

Given contemporary business life, management control needs to develop from a technology of monitoring employees to an instrument for facilitating work and formulating goals and strategies. By embracing complexity instead of hiding it behind a handful of targets, management control may help the organization to learn. This chapter focus on reviewing ideas on the active contribution of the controlled in hierarchical dialogues. This perspective is essential, especially since organizations have multiple objectives and a dialogue can mitigate the risks of ending up with fragmented strategic directions. As far as we see it, dialogues are key to make control systems enabling. The possibility of dialogue is dependent on management accepting that control is something that is developed in interaction. It also depends on the controlled trusting that being heard is linked to qualitative and supportive feedback; dialogical control is a two-way street.

Suggested Citation

  • Bino Catasús & Mikael Cäker, 2020. "Controlling and Being Controlled," Management for Professionals, in: Fredrik Nilsson & Carl-Johan Petri & Alf Westelius (ed.), Strategic Management Control, chapter 0, pages 87-99, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-030-38640-5_6
    DOI: 10.1007/978-3-030-38640-5_6
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:mgmchp:978-3-030-38640-5_6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.