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Modeling Last-Mile Deliveries in Urban Areas Using Crowd

In: Proceedings of the International Conference on Industrial Logistics (ICIL) 2025

Author

Listed:
  • Marco Bortolini

    (Alma Mater Studiorum – University of Bologna, Department of Industrial Engineering)

  • Francesco Gabriele Galizia

    (Alma Mater Studiorum – University of Bologna, Department of Industrial Engineering)

  • Cristina Mora

    (Alma Mater Studiorum – University of Bologna, Department of Industrial Engineering)

  • Giacomo Petroselli

    (Alma Mater Studiorum – University of Bologna, Department of Industrial Engineering)

  • Riccardo Siena

    (Alma Mater Studiorum – University of Bologna, Department of Industrial Engineering)

Abstract

Inspired by the real-world case of the urban area a Bologna, northern Italy, and targeting the United Nations SDG-11 - Sustainable Cities and Communities, this paper focuses on the high impact logistic problem of the last-mile delivery of products in urban areas, generalizing, modeling using linear programming, and exemplifying the strategic and tactical design of an urban logistic network for last-mile deliveries using intermediate lockers as transit points and the crowd as a key mobility vector next to traditional professional drivers. The goals to reach and best balance are both economic and environmental, while the final purpose and implication is contributing to the long-term urban sustainability transition by assessing the feasibility and convenience of promoting ‘hybrid’ last-mile delivery networks mixing professional carriers and private people, as the crowd, with potential benefit for the end-users, the local communities and the society as a whole. Results for the urban area of Bologna showcase the feasibility and convenience of this potentially disruptive delivery system.

Suggested Citation

  • Marco Bortolini & Francesco Gabriele Galizia & Cristina Mora & Giacomo Petroselli & Riccardo Siena, 2026. "Modeling Last-Mile Deliveries in Urban Areas Using Crowd," Lecture Notes in Operations Research, in: U. Aytun Ozturk & Petri T. Helo (ed.), Proceedings of the International Conference on Industrial Logistics (ICIL) 2025, pages 149-157, Springer.
    • Handle: RePEc:spr:lnopch:978-3-032-14489-8_16
    DOI: 10.1007/978-3-032-14489-8_16
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